Institute for Healthcare Improvement

During this practical two-day seminar, senior leaders will learn to apply a sound theory of management that’s been time tested and shown to generate broad-based improvements. This holistic approach focuses on system-level improvements, rather than fragmented best practices.

The International Summit is a world-class conference featuring the best ideas and faculty on areas that are ripe for improvement within the office practice and community-based care settings.

Articles in this special Academic Medicine theme issue examine how medical schools and teaching hospitals are improving and measuring quality and safety. Articles include discussion of specific initiatives like hand hygiene measurement and electronic medical record implementation, as well as longitudinal analyses of established quality and safety programs such as the VA's National Quality Scholars Fellowship program.

We are proud to offer you anywhere, anytime access to the 7 Keynote and Special Interest Keynotes from the 11th Annual International Summit on Improving Patient Care in the Office Practice & the Community.

We are proud to offer you free anywhere, anytime access to the video of Dr. Donald Berwick's keynote address at the 21st Annual National Forum on Quality Improvement in Health Care.

We are proud to offer you anywhere, anytime access to the 7 Keynote and Special Interest Keynotes from the 11th Annual International Summit on Improving Patient Care in the Office Practice & the Community.

We are proud to offer you anywhere, anytime access to the 7 Keynote and Special Interest Keynotes from the 11th Annual International Summit on Improving Patient Care in the Office Practice & the Community.

This program is one way that IHI is helping hospitals implement a key component of the Improvement Map. The aim of this Expedition is to reduce readmissions for heart failure patients by focusing on a plan for effective communication.

Accidentally hurting a patient is every caregiver’s nightmare.  If it happens to you, will you be ready to inform your team – and the patient?  Timothy McDonald, a physician attorney, explains what you should do after you’re involved in an adverse event.

Find out what Chapters are doing!

See below for a comprehensive list of all Chapters, Chapter Leaders and Faculty Advisors.

The IHI Open School has developed a network of Chapters all over the world. See below for a comprehensive list of all Chapters, Chapter Leaders and Faculty Advisors.

In this study, Dutch hospitals used the hospital standardised mortality ratio (HSMR) as a tool to analyse death rates by comparing risk-adjusted mortality with the national average. The method adjusts for a number of case-mix factors. The authors conclude that the Dutch HSMR model performs well at predicting a patient's risk of death.

This guide describes the key components of multidisciplinary rounds, potential impact on outcomes, examples of success, and tips for successful implementation; developed by the Institute for Healthcare Improvement (Cambridge, Massachusetts, USA).

During this unique one-day program, participants will join in “Live Case Studies” to learn onsite from organizations that excel at providing patients early access to palliative and supportive care.

Nurses are crucial to closing the gaps in quality and safety that too often exists in patient care. At the same time, the nursing profession faces significant challenges such as shortages and increased demands on nurses' time. This article offers six recommendations to improve health care quality and safety through the framework of nursing.

This activity gives students an opportunity to discuss a specific topic with faculty members in a fun, informal setting.  This can be a one-time event or a weekly series with a different presenter each week.

During a 10-day trip to the north of Ghana, the IHI Project Fives Alive! team is gathering stories and sharing notes on the work of the sites they visit in Upper West, Upper East, and Northern Regions.

This white paper describes a framework that primarily focuses on changing professional practice culture by engaging physicians in developing and implementing practice standards that will work best in local circumstances to reduce high or escalating costs, reduce exposure to risk of harms, sustain or improve health outcomes, and improve the patient experience.

Venous thromboembolism (VTE) covers a spectrum of clinical problems, including asymptomatic calf vein thrombosis, symptomatic deep vein thrombosis (DVT), and pulmonary embolism (PE). These diagnoses are significant causes of mortality and morbidity with admissions to the hospital associated with both DVT and PE. The recorded sessions and materials are posted here for Passport Members to access at their convenience.